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Social Media Coordination position available

The Group

We are based in the heart of Joburg and our practices make up some of the oldest private practices in the country. We recently completely bashed down one of our existing small animal hospitals and rebuilt a state of the art, fully equipped veterinary hospital which can hold its own with the best in the world. We are going through a similar exercise with the other practices in our group. We love to create great places for our teams to work and provide the best veterinary care money can buy.

You can expect a friendly welcoming and open culture from top to bottom. Ego isn’t a welcome guest here. We want humble teammates who are not only looking out for themselves but for the best interest of everyone. That doesn’t mean we are meek. On the contrary, when our team has each other’s interests at heart it makes us strong. We believe in having fun at work and often share a good laugh. None of us is the finished article. We’re all learning, growing, and moving forward. And we want to work with people who push us to get better, who can call us out when we might be wrong, who gently steer us back in the right direction. With compassion, kindness, and love.

The Position

We are looking for an individual who will be responsible for creating effective, creative communication and relationships between the company and customers, mainly through social media platforms such as Facebook, Instagram and Google Reviews.

This person will oversee client correspondence and resolve customer inquiries through social media platforms in a timely manner. This person needs to be able to mobilize stakeholders within the organization to increase brand awareness and support, and with a friendly attitude and strong oral and written communication skills coordinate with others in their team.

This person will be responsible for being the leading force in generating creative ideas to advocate company products or services, take part in creating and distributing newsletters, and update the organization’s online presence through posts and responses to questions.

Other responsibilities:

  • Develop, implement and manage our social media strategy
  • Define most important social media KPIs
  • Work with others to ensure content is informative and appealing
  • Manage and oversee social media content
  • Measure the success of every social media campaign
  • Keep abreast of the latest social media best practices and technologies
  • Use social media marketing tools such as Hootsuite
  • Monitor SEO and user engagement and suggest content optimisation
  • Communicate with industry professionals and influencers via social media to create a strong network
  • Provide constructive feedback

Who you are

  • Passionate about people and animals.
  • A creative storyteller that engages the online community.
  • Creative and Innovative.
  • Have experience developing a strategy for a brand and know how to execute a brand campaign from start to finish.
  • A good communicator with a friendly and comfortable presence.
  • Someone who understands social platforms well and enjoys engaging on them.
  • Willing to learn and enhance their skillset

Education and Skills

  • Good understanding of Facebook and Instagram Insights.
  • Good understanding of Google Analytics.
  • Comfortable with the Adobe Creative Cloud Package – specifically Adobe Lightroom, Adobe Photoshop and Adobe Premiere Pro.
  • Comfortable with a camera and a good understanding of photography with a camera and mobile.
  • Good understanding of the features that can be utilized on Facebook, Instagram and Google.
  • Good understanding and use of post-generating software like CANVA, Bannersnack etc.
  • Have a bachelor’s degree in Marketing or Business Management.
  • Have 3+ experience in brand strategy or marketing.

Please submit your CV to Trish at codecoreceptionjobs@gmail.com. Should you not hear from us within two weeks, you can assume that your application was not successful.