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Receptionist position available

The Group

We are based in the heart of Joburg and our practices make up some of the oldest private practices in the country. We recently completely bashed down one of our existing small animal hospitals and rebuilt a state of the art, fully equipped veterinary hospital which can hold its own with the best in the world. We are going through a similar exercise with the other practices in our group. We love to create great places for our teams to work and provide the best veterinary care money can buy.

You can expect a friendly welcoming and open culture from top to bottom. Ego isn’t a welcome guest here. We want humble team-mates who are not only looking out for themselves but for the best interest of everyone. That doesn’t mean we are meek. On the contrary, when our team has each other’s interests at heart it makes us strong. We believe in having fun at work and often share a good laugh. None of us is the finished article. We’re all learning, growing, and moving forward. And we want to work with people who push us to get better, who can call us out when we might be wrong, who gently steer us back in the right direction. With compassion, kindness, and love.

The Position

The ideal candidate is a team player who is compassionate, efficient and mature. They must be totally committed to delivering client satisfaction. Excellent people skills and a love for animals are non-negotiable requirements.
The veterinary receptionist will amongst others:

  • answer the phones and make appointments and deal with client enquiries;
  • welcome visitors (pet owners and their pets) to the practice and efficiently deal with their requirements, be it to see the vet, or purchase veterinary pet foods and products;
  • manage the workflow of the practice via the practice management systems;
  • respond to the vets’ requests both in terms of clients and suppliers;
  • manage and document transactions and payments;
  • assist with inventory management eg ordering, receiving products and medicines;
  • assist with sales and merchandising;
  • assist with administration;
  • ensure the practice runs smoothly.

This is a customer-facing job that requires the vet receptionist to do whatever it takes to ensure the customer leaves with a smile on their face. If you thrive on delivering excellent customer service, please submit your CV to Trish at codecoreceptionjobs@gmail.com. Should you not hear from us within two weeks, you can assume that your application was not successful.